As customers and website users of CatkinJane, I may hold some information about you (your name, email address, and in some cases, your postal address and telephone number). This is a short note setting out how I collect, use and store this information. But if you still have any questions after reading this, please contact me.
- IMPORTANT NOTE: When I talk about "information", I am only referring to your contact details. I never have access to your financial information when you make payments using PayPal or Worldpay in my online shop, all sensitive financial information is held securely by the processing companies, and they never share this with me, or anyone else.
How I collect information
Whenever you order an item from me, either directly or through my online shop, you give me sufficient information about you to enable me to process the order.
The website provider I use, Create, has cookies enabled for this site to make sure your computer (or other device) is recognised when you visit here again. I also use Google Analytics to improve website performance and content.
You can find out more about cookies in general here.
I use Mailchimp to manage my mailing list, and you can sign up for my newsletter here.
You will only ever end up on this mailing list if you are a customer of CatkinJane, have signed up for my newsletter, or if you have specifically asked me to add you to it.
Who has access to your information
As I am a sole trader calling my business CatkinJane, I am the only one who ever has access to your information, and I never pass this on to anyone else.
How I use your information
I use the information you provide to fulfil any orders and I send out (very) occasional newsletters to past customers and those who have signed up to my mailing list.
I promise never to inundate your inbox with emails. You can opt out of receiving newsletters at any time, every newsletter will contain a link to enable you to do so
How I store information
Mailchimp hosts details of all members of my mailing list on their secure servers.
I keep an electronic spreadsheet of all customers. This is held on my password-protected laptop. I keep this spreadsheet solely for accounting and tax purposes (I need to keep all sales records for at least 6 years).
You can ask me at any time what information I hold about you, and I will give you full details free of charge. You also have the right to ask that your details be deleted, amended or transferred. If you ever change your mind about what information, if any, you want me to hold on your behalf, just contact me.
This website is owned and operated by Catherine Couling
The postal address for CatkinJane is
The Little Lodge, Back Lane, Tollerton, York YO61 1PZ
You can contact me at [email protected]
Or by using the website contact form